Quality policy

Our objectives: to develop new markets and earn our customers’ loyalty.

The challenge we set for ourselves is to supply the best possible product, produced to meet Quality, Cost and Lead time criteria and in accordance with our environmental policy. Our responsiveness must be used to leverage benefit both for ourselves and for our customers!

• Our objectives : Developing new skills and building customer loyalty : We must be able to deliver the best product, produced in compliance with Quality, Cost, and Delivery criteria, and in line with our environmental policy. Our responsiveness must be an asset.
• Customer satisfaction : It is essential for the company’s long term sustainability. We are committed to understanding and meeting our customers’ requirements, taking into account the specific expectations of each business sector. Our quality management system has evolved into an integrated management system in order to manage the coexistence of the following standards: ISO 9001:2015, IATF 16949:2016, and EN 9100:2018. The certification project for our aeronautics workshop is planned for the first half of 2026.
• Cost reduction : Controlling and reducing costs is vital for the sustainability of any company.
  Our company operates in a highly competitive market. We must make our processes more efficient to achieve the productivity levels required by our customers. This is also why we diversify and make our model more cross functional to integrate new business sectors, such as aeronautics.
• Risk based thinking : The foundation of an effective Quality system : Our process owners plan and implement actions to address the risks and opportunities identified through their risk analyses. The implementation, monitoring, and management of our actions (immediate, preventive, and corrective), as well as of our nonconformities, enable us to ensure the effectiveness of our Quality system.
• Innovation, research & development : To stand out from our competitors, we must design products with ever increasing technical sophistication : This requires the research and development of new techniques, investment in high performance and cutting edge production equipment, as well as automatic inspection systems (deployed in our automotive sector). This high level of automation and the cross functional nature of our manufacturing processes allow us to develop new activities, such as aeronautics.
• Continuous improvement : Applied across all areas of the company, it is essential to our success : Through the use of appropriate techniques and methodologies, as well as the analysis of indicators, it enables us to make constant progress, both in terms of our Quality system and the quality of the products delivered.
• Employee involvement: Our Quality system can only function through everyone’s commitment : Teamwork, skills, rigor, individual responsibility, and the level of order, cleanliness, and maintenance of our facilities are strengths highlighted during our certification audits. Through training and awareness initiatives, we work to preserve and maintain the professionalism of our staff. The deployment of a human factors approach within our aeronautics workshop enables our teams to understand the potential impacts of human error throughout the manufacturing process and to act accordingly.